Every project is scoped individually — there's no fixed price list. We pick the model that fits your work.
One locked scope, one agreed price. Paid per milestone (gate) that passes — from G0 to handover. Best for well-defined deliverables.
A recurring monthly fee for maintenance, hosting, and support with an hour quota. Predictable cost, priority queue. Best after go-live.
Billed by actual hours against an agreed rate card. Flexible for evolving scope, ad-hoc work, or ongoing development.
After go-live, your system isn't left alone — not a verbal promise, but an SLA with a timer.
For stable systems with standard business-hours support needs.
For business-critical systems that can't stay down for long.
| Tier | Priority | Target Response | Target Resolution |
|---|---|---|---|
| gold | Critical | 2 hrs | 12 hrs |
| gold | High | 4 hrs | 24 hrs |
| gold | Low | 12 hrs | 72 hrs |
| gold | Normal | 6 hrs | 48 hrs |
| silver | Critical | 4 hrs | 24 hrs |
| silver | High | 8 hrs | 48 hrs |
| silver | Low | 24 hrs | 120 hrs |
| silver | Normal | 12 hrs | 72 hrs |
A quote is built from real drivers, not guesswork. The bigger these are, the higher the effort — and we walk you through them openly.
You don't pay everything upfront. A deposit starts the work, then payments follow the gates (G0–G7) that pass — so your cost always tracks real progress.
Final figures follow the agreed contract. Pricing scales with system complexity.